OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
166 ratings and 111 comments received in the last 90 days.
15 April 2024
Everything was explained really good ,sarah was so friendly
15 April 2024
Stuart drove the sale of this car. He phoned at the right time, said the right things to get us thinking about doing a deal, managed to get us back into the showroom and saw it through to a sale. He then delivered the car to suit our diary.
04 April 2024
Patryk Paciorek took time to understand the features we wanted in our new car, and explained the benefits of each, which really helped with getting the perfect car for us.
04 April 2024
Lovely helpful staff. Cheerful and knowledgable.
04 April 2024
David Fleming was super. Really sweet and approachable.
03 April 2024
Very friendly and helpful staff. Coffee offered.
25 March 2024
fairly straight forward process.
25 March 2024
Unexplained technical difficulties with Mini finance delayed collection and resuted in my reconsidering the transaction and ultimately making a cash purchase.
19 March 2024
Efficient, professional service during the handover. All bases were covered in regards to information about the car and the terms of contract.
22 April 2024
I was kept informed every step of the process.
22 April 2024
Very accommodating of the constraints on my time, and a good, reliable service
20 April 2024
Polite helpful staff.
20 April 2024
Amazing communication fast service
20 April 2024
Quick and thorough
19 April 2024
Did it super quick as I was moving
17 April 2024
Ashley made things go very smoothly
17 April 2024
Have been satisfied with sales & servicing by Peter Vardy since returning to a Mini 6 years ago, and replacing 3 years later with same. Disappointed deal for 4 years free servicing not honoured - did not get written, and staff now left who brokered.
17 April 2024
No issues with the service work.
16 April 2024
Car service completed very satisfactorily. All staff are extremely professional, helpful & very friendly.
21 April 2024
Had to wait a little bit whilst an update was taking place on the car despite being booked in for a certain time, but both Emma and Megan always checked in on me, offered me refreshments and gave me updates so it was okay!